A set of four feet standing in front of a red and white Canadian flag painted on black pavement.

Where can I find help when I arrive in Canada?

Newcomers to Canada are assisted in the process of settling into their new home by a large number of individuals and organizations, including your settlement team/sponsors, new friends, Canadians who may be from the same ethnic or religious background, or family. In addition to these, the Canadian government also funds organisations, called “Service Provider Organizations (SPOs)” or “Settlement Services”, which help newcomers adjust to life in Canada.

Two hands hold aa cardboard sign with the words "Families belong together" written on it in black.

What is Family Reunification and the One Year Window (OYW) program?

If family members are not able to accompany the refugee when they come to Canada there may be the possibility for eligible family members to apply to Canada through the “One Year Window” provision. Eligible family members include a spouse or common-law partner (including same-sex partners) and any dependent children aged 22 or under at the time the application is submitted.

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